• 123 Live Help Server Software sells license and seat, the seat implies the concurrent connection of Staff/operator . (not of admin, nor of client. )
• It's one-time fee, not annually or monthly recurrent fee.
  
• The initial license includes one seat, more seats will cost $200 each.
• The license has two types: the $599 package is text only while the $1599 package is video function launched,
• Volume purchase get substantial discount. Buy 6 or more seats get 10% to 50% discount!
• You can buy additional seats at any time, as your business grows. You can buy text license only and upgrade to the text + video package later when you need it.
• 123FlashChat (which is another product of TOPCMM) license buyer can get one extra seat when purchasing the license of 123LiveHelp, that means $599 for one license and TWO seats.
• Additional customization development will cost $100 per hour.
• 123 Live Help License buyer get 1 year free upgrade and support, if expired, you will be charged 20% of the original license fee each year to extend your subscription, which is $120 for text only buyer, or $320 for text and video package buyer.

1. Owned License Solution: License fee+ 1 seat

2. Owned License Solution: need more seats for multiple operators?

3. Hosted Solution